Agile & DevOps
primer-original-v2mediumAgile & DevOps02 Business Analytics And Design Thinkingprimer-original-v2

____ is an important measure of how well an organization meets or exceeds a customer's expectations

Answer options

A
Customer Satisfaction (CSAT)
B
Net Promoter Score
C
KPI
D
OKR

Correct answer: Customer Satisfaction (CSAT)

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