Refund & Cancellation Policy

Last Updated: June 8, 2026

1. Digital Products and Access

PrimerPrep offers access to digital, intangible educational materials. Because of the nature of digital goods, which can be immediately accessed and downloaded upon purchase, we operate under a strict "No Refund" policy.

2. No Refunds

All sales are final. Once you have purchased a premium pass or any other digital product and the access key or content has been provided to you, we cannot offer a refund, exchange, or cancellation. Please ensure that the product meets your needs before completing your purchase.

3. Technical Issues

If you experience any technical difficulties in accessing the materials you purchased, please contact our support team immediately. We are committed to ensuring you receive access to the content you paid for and will work to resolve any access issues promptly.

4. Contact for Support

For technical assistance or questions regarding your purchase, please contact us at: support@primerprep.in

Watch Walkthroughs!